🔒 Privacy Policy

Famletics ("we," "us," or "our") is a family fitness and wellness platform designed to help families build healthy habits together. We are committed to protecting the privacy and security of all our users, including children.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data. By using Famletics, you agree to the practices described in this policy.

Account Information

• First and last name
• Email address
• Password (stored securely via AWS Cognito — we never see your plain-text password)

Activity & Fitness Data

• Completed activities, workout history, and XP earned
• Streak data and badge achievements
• Journey progress and weekly goals

Family & Social Data

• Family group membership and invite codes
• Family pet details: the name you give your family's pet (Hegi), its outfit, and its progress, which is based on your family's completed activities

Subscription & Purchase Data

• Whether you or your family group has an active Famletics Premium subscription, the plan, and its renewal or expiration date
• Purchase receipts and transaction identifiers from the App Store, linked to your Famletics account ID
• We do not receive or store your payment card details or Apple ID credentials. Payments are handled entirely by Apple.

Device & Usage Data

• Browser type and device information
• Pages visited and features used within the app
• Local storage data stored on your device for offline functionality

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

Subscriptions and in-app purchases are intended to be made only by parents or guardians who are at least 18 years old.

Children's profiles within a family group are created and managed by a parent or guardian account holder. The parent or guardian is responsible for any activity or information associated with their family group.

If you believe we have inadvertently collected personal information from a child under 13 without consent, please contact us immediately at team@famletics.app and we will promptly delete it.

We use the information we collect to:

• Provide, operate, and improve the Famletics platform
• Authenticate your account and maintain session security
• Personalize your experience (recommended activities, XP tracking, streaks)
• Enable family features such as group feeds, activity sharing, and invite codes
• Verify purchases, manage subscriptions, and unlock Premium features for you and your family group
• Send account-related emails (e.g., verification, password reset)
• Send optional activity reminders and updates (you can opt out anytime)
• Analyze aggregate usage patterns to improve the app
• Ensure compliance with our Terms of Service

We do not use your data to serve third-party advertisements.

We do not sell your personal information. We may share data only in the following limited circumstances:

• Within your family group: Activity completions, XP, badges, and your family pet's name, outfit, and progress are visible to members of your family group.
• Service providers: We use Amazon Web Services (AWS) to host, authenticate, and store data securely. AWS acts as a data processor on our behalf and is bound by strict data protection agreements.
• Subscription management (RevenueCat): We use RevenueCat to validate App Store purchases and manage subscription status. RevenueCat receives your Famletics account ID and App Store purchase and transaction information, and acts as a service provider on our behalf. See RevenueCat's Privacy Policy. Apple processes all payments under its own privacy policy.
• Premium status within your family group: Members of your family group can see that Premium is active and which family member provides it.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, with notice provided to users.

Your data is stored securely using Amazon Web Services infrastructure, including:

• AWS Cognito for secure authentication and password management
• AWS DynamoDB for encrypted cloud data storage
• HTTPS for all data transmission between your device and our servers

Activity and progress data is also stored locally on your device using browser localStorage for offline access. This data remains on your device and is not transmitted unless you are signed in.

While we implement industry-standard security measures, no system is 100% secure. We encourage you to use a strong, unique password and to sign out of shared devices.

We retain your personal information for as long as your account is active or as needed to provide our services. Specifically:

• Account data is retained until you delete your account.
• Activity and fitness data is retained to maintain your progress history.
• After account deletion, your personal data will be permanently removed within 30 days, except where retention is required by law.

You may request deletion of your account and all associated data at any time through Settings → Account Settings → Delete Account, or by contacting us directly.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information via your profile or settings.
• Deletion: Request permanent deletion of your account and data.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Unsubscribe from marketing emails at any time via the link in any email we send.
• Restriction: Request that we limit how we process your data in certain circumstances.

To exercise any of these rights, contact us at team@famletics.app. We will respond within 30 days.

Famletics uses browser localStorage to store your activity progress, streak data, and preferences locally on your device. This allows the app to function offline and load faster.

We do not use third-party tracking cookies or advertising cookies. Authentication session tokens are stored securely and expire automatically.

You can clear your local storage at any time through your browser settings. Note that doing so will remove locally cached progress data from your device (your synced cloud data will not be affected).

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, for significant changes, notify you via email or an in-app notification.

Your continued use of Famletics after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.